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Re: Mathcad Prime is Useless

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3.) How many keystrokes in Mathcad 15 to add a row or column to a matrix?

How about taking a row from a matrix ..

I agree there are some improvements, especially concerning matrices. But then, scrolling through a larger table/matrix is awkward with that slider and enlarging is a matter of fumbling around finding the right spot to click on.

 

Prime may have intendend to be the better Mathcad, but in my opinion its far away from that goal (yet, I hope).

 

I did a lecture for one year for  a group of about 30 students with heavy use of technolgy and had chosen Mathcad. I offered and explained the use of both Mathcad 15 and Prime and after the first two hours of sniffing in both programs 5 or 6 students decided that MC15 would be the program the want to use for the rest of the year and all the others had the feeling the Prime2 is better and modern looking and thought it would be easier for them to find commands and functions with the ribbon menu.

At the end of year just 7 students still would use Prime and all the others found that Mathcad would do the job better for them. Thats my experience and from what I read here I'm not alone either.

 

Vague statements like mixed units matrices are "not fully flawlessly implemented yet" doesn;t help us get better though. We need specifics, exmaples .. how about submitting to customer support? You can tell the world but you won't tell support?

Concerning this, you may want to look at call 11524852 which was done approx. a month ago and resulted in SPR 2190245.

But its a tedious process though to do bug reports as first level support always wants to contact you by phone, then by mail and it always takes quite some time and effort to convince them to report the issue to R&D.

Calls obviously are meant primarily as a tool to help companies to get up and running as quick as possible if they got stuck, which is a good thing anyway. So I thinks there should be an extra bug report system, where usually contacting the customer/bugreporter is not necessary and it should be in the interest of PTC that this report system  should be open to user not under maintainance, too.

 

You can tell the world but you won't tell support?

Wrong! As you see. But R&D would be well advised to scan the forum for bug reports and maybe setup an easy to use bug report system.


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