Creo quality agent fails to install at 36%. Tried many times. Made sure to run setup as admin and turned of antivirus. When I run creo parametric, it says I need to register the quality agent. I say OK and it crashes with error code 0x0...09. I know the quality agent is required for academic licensing. This is for an FTC team. Here is the install log:
Overlapped I/O operation is in progress.
Unsuccessful
=== Verbose logging started: 9/30/2014 22:36:11 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:===
MSI (c) (B0:90) [22:36:12:024]: Resetting cached policy values
MSI (c) (B0:90) [22:36:12:046]: Machine policy value 'Debug' is 0
MSI (c) (B0:90) [22:36:12:074]: ******* RunEngine:
******* Product: C:
******* Action:
******* CommandLine: **********
MSI (c) (B0:90) [22:36:12:086]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (B0:90) [22:36:12:094]: Grabbed execution mutex.
MSI (c) (B0:90) [22:36:12:608]: Cloaking enabled.
MSI (c) (B0:90) [22:36:12:625]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (B0:90) [22:36:12:770]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (08:D4) [22:36:13:070]: Running installation inside multi-package transaction C:
MSI (s) (08:D4) [22:36:13:094]: Grabbed execution mutex.
MSI (s) (08:5C) [22:36:13:130]: Resetting cached policy values
MSI (s) (08:5C) [22:36:13:145]: Machine policy value 'Debug' is 0
MSI (s) (08:5C) [22:36:13:209]: ******* RunEngine:
******* Product: C:
******* Action:
******* CommandLine: **********
MSI (s) (08:5C) [22:36:13:493]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (08:5C) [22:36:13:657]: SRSetRestorePoint skipped for this transaction.
MSI (s) (08:5C) [22:36:13:870]: File will have security applied from OpCode.
MSI (s) (08:5C) [22:36:14:237]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:against software restriction policy
MSI (s) (08:5C) [22:36:14:263]: SOFTWARE RESTRICTION POLICY: C:has a digital signature
MSI (s) (08:5C) [22:36:14:407]: SOFTWARE RESTRICTION POLICY: C:is permitted to run at the 'unrestricted' authorization level.
MSI (s) (08:5C) [22:36:14:413]: End dialog not enabled
MSI (s) (08:5C) [22:36:14:417]: Original package ==> C:
MSI (s) (08:5C) [22:36:14:419]: Package we're running from ==> C:
MSI (s) (08:5C) [22:36:14:428]: APPCOMPAT: Compatibility mode property overrides found.
MSI (s) (08:5C) [22:36:14:451]: APPCOMPAT: looking for appcompat database entry with ProductCode '{CE7DF7C9-82FC-4E33-9E1E-D5C024A0EECE}'.
MSI (s) (08:5C) [22:36:14:458]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (08:5C) [22:36:14:644]: MSCOREE not loaded loading copy from system32
MSI (s) (08:5C) [22:36:14:689]: Machine policy value 'TransformsSecure' is 0
MSI (s) (08:5C) [22:36:14:695]: User policy value 'TransformsAtSource' is 0
MSI (s) (08:5C) [22:36:14:715]: Machine policy value 'DisablePatch' is 0
MSI (s) (08:5C) [22:36:14:720]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (08:5C) [22:36:14:725]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (08:5C) [22:36:14:728]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (08:5C) [22:36:14:741]: APPCOMPAT: looking for appcompat database entry with ProductCode '{CE7DF7C9-82FC-4E33-9E1E-D5C024A0EECE}'.
MSI (s) (08:5C) [22:36:14:744]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (08:5C) [22:36:14:747]: Transforms are not secure.
MSI (s) (08:5C) [22:36:14:750]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:
MSI (s) (08:5C) [22:36:14:766]: Command Line: INSTALLDIR=C:Files (x86)Agent CURRENTDIRECTORY=C:CLIENTUILEVEL=3 MSICLIENTUSESEXTERNALUI=1 CLIENTPROCESSID=944
MSI (s) (08:5C) [22:36:14:771]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{0FDEB8EB-519E-466E-BAE1-623AC3AAB08D}'.
MSI (s) (08:5C) [22:36:14:773]: Product Code passed to Engine.Initialize: ''
MSI (s) (08:5C) [22:36:14:777]: Product Code from property table before transforms: '{CE7DF7C9-82FC-4E33-9E1E-D5C024A0EECE}'
MSI (s) (08:5C) [22:36:14:781]: Product Code from property table after transforms: '{CE7DF7C9-82FC-4E33-9E1E-D5C024A0EECE}'
MSI (s) (08:5C) [22:36:14:786]: Product not registered: beginning first-time install
MSI (s) (08:5C) [22:36:14:789]: Product {CE7DF7C9-82FC-4E33-9E1E-D5C024A0EECE} is not managed.
MSI (s) (08:5C) [22:36:14:793]: MSI_LUA: Credential prompt not required, user is an admin
MSI (s) (08:5C) [22:36:14:797]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (08:5C) [22:36:14:802]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (08:5C) [22:36:14:806]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (08:5C) [22:36:14:821]: Adding new sources is allowed.
MSI (s) (08:5C) [22:36:14:826]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (08:5C) [22:36:14:829]: Package name extracted from package path: 'qualityagent_32.msi'
MSI (s) (08:5C) [22:36:14:833]: Package to be registered: 'qualityagent_32.msi'
MSI (s) (08:5C) [22:36:14:837]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (08:5C) [22:36:14:841]: Machine policy value 'DisableMsi' is 0
MSI (s) (08:5C) [22:36:14:845]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (08:5C) [22:36:14:851]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (08:5C) [22:36:14:854]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (s) (08:5C) [22:36:14:856]: Running product '{CE7DF7C9-82FC-4E33-9E1E-D5C024A0EECE}' with elevated privileges: Product is assigned.
MSI (s) (08:5C) [22:36:14:860]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:Files (x86)Agent'.
MSI (s) (08:5C) [22:36:14:865]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:
MSI (s) (08:5C) [22:36:14:868]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
MSI (s) (08:5C) [22:36:14:871]: PROPERTY CHANGE: Adding MSICLIENTUSESEXTERNALUI property. Its value is '1'.
MSI (s) (08:5C) [22:36:14:875]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '944'.
MSI (s) (08:5C) [22:36:14:881]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
MSI (s) (08:5C) [22:36:14:890]: PROPERTY CHANGE: Adding MsiRestartManagerSessionKey property. Its value is 'efe975abd6862145bdcafdead2ce8b31'.
MSI (s) (08:5C) [22:36:14:893]: RESTART MANAGER: Session opened.
MSI (s) (08:5C) [22:36:14:897]: TRANSFORMS property is now:
MSI (s) (08:5C) [22:36:14:900]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (s) (08:5C) [22:36:14:904]: SHELL32::SHGetFolderPath returned: C:
MSI (s) (08:5C) [22:36:14:938]: SHELL32::SHGetFolderPath returned: C:
MSI (s) (08:5C) [22:36:14:942]: SHELL32::SHGetFolderPath returned: C:Shortcuts
MSI (s) (08:5C) [22:36:14:947]: SHELL32::SHGetFolderPath returned: C:
MSI (s) (08:5C) [22:36:14:953]: SHELL32::SHGetFolderPath returned: C:Shortcuts
MSI (s) (08:5C) [22:36:14:957]: SHELL32::SHGetFolderPath returned: C:
MSI (s) (08:5C) [22:36:14:960]: SHELL32::SHGetFolderPath returned: C:
MSI (s) (08:5C) [22:36:14:964]: SHELL32::SHGetFolderPath returned: C:
MSI (s) (08:5C) [22:36:14:984]: SHELL32::SHGetFolderPath returned: C:
MSI (s) (08:5C) [22:36:14:989]: SHELL32::SHGetFolderPath returned: C:
MSI (s) (08:5C) [22:36:14:993]: SHELL32::SHGetFolderPath returned: C:
MSI (s) (08:5C) [22:36:15:001]: SHELL32::SHGetFolderPath returned: C:MenuTools
MSI (s) (08:5C) [22:36:15:006]: SHELL32::SHGetFolderPath returned: C:Menu
MSI (s) (08:5C) [22:36:15:011]: SHELL32::SHGetFolderPath returned: C:Menu
MSI (s) (08:5C) [22:36:15:016]: SHELL32::SHGetFolderPath returned: C:Menu
MSI (s) (08:5C) [22:36:15:021]: SHELL32::SHGetFolderPath returned: C:
MSI (s) (08:5C) [22:36:15:027]: SHELL32::SHGetFolderPath returned: C:MenuTools
MSI (s) (08:5C) [22:36:15:034]: SHELL32::SHGetFolderPath returned: C:Menu
MSI (s) (08:5C) [22:36:15:038]: SHELL32::SHGetFolderPath returned: C:Menu
MSI (s) (08:5C) [22:36:15:044]: SHELL32::SHGetFolderPath returned: C:Menu
MSI (s) (08:5C) [22:36:15:047]: SHELL32::SHGetFolderPath returned: C:
MSI (s) (08:5C) [22:36:15:051]: SHELL32::SHGetFolderPath returned: C:
MSI (s) (08:5C) [22:36:15:055]: SHELL32::SHGetFolderPath returned: C:
MSI (s) (08:5C) [22:36:15:059]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (08:5C) [22:36:15:065]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (s) (08:5C) [22:36:15:069]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (s) (08:5C) [22:36:15:084]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (08:5C) [22:36:15:089]: Note: 1: 1402 2: HKEY_CURRENT_USERSetup (ACME)Info 3: 2
MSI (s) (08:5C) [22:36:15:092]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'karim'.
MSI (s) (08:5C) [22:36:15:098]: Note: 1: 1402 2: HKEY_CURRENT_USERSetup (ACME)Info 3: 2
MSI (s) (08:5C) [22:36:15:102]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:
MSI (s) (08:5C) [22:36:15:106]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:
MSI (s) (08:5C) [22:36:15:112]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (s) (08:5C) [22:36:15:116]: EEUI - Disabling MsiEmbeddedUI due to existing external or embedded UI
MSI (s) (08:5C) [22:36:15:120]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install
=== Logging started: 9/30/2014 22:36:15 ===
MSI (s) (08:5C) [22:36:15:130]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (08:5C) [22:36:15:141]: Machine policy value 'DisableRollback' is 0
MSI (s) (08:5C) [22:36:15:148]: User policy value 'DisableRollback' is 0
MSI (s) (08:5C) [22:36:15:152]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
MSI (s) (08:5C) [22:36:15:157]: PROPERTY CHANGE: Adding MsiUISourceResOnly property. Its value is '1'.
MSI (s) (08:5C) [22:36:15:240]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (08:5C) [22:36:15:262]: Doing action: INSTALL
Action start 22:36:15: INSTALL.
MSI (s) (08:5C) [22:36:15:282]: Running ExecuteSequence
MSI (s) (08:5C) [22:36:15:286]: Doing action: FindRelatedProducts
Action start 22:36:15: FindRelatedProducts.
Action ended 22:36:15: FindRelatedProducts. Return value 1.
MSI (s) (08:5C) [22:36:15:300]: Doing action: ValidateProductID
Action start 22:36:15: ValidateProductID.
Action ended 22:36:15: ValidateProductID. Return value 1.
MSI (s) (08:5C) [22:36:15:309]: Doing action: CostInitialize
Action start 22:36:15: CostInitialize.
MSI (s) (08:5C) [22:36:15:322]: Machine policy value 'MaxPatchCacheSize' is 10
MSI (s) (08:5C) [22:36:15:329]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:
MSI (s) (08:5C) [22:36:15:335]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
MSI (s) (08:5C) [22:36:15:353]: Note: 1: 2205 2: 3: Patch
MSI (s) (08:5C) [22:36:15:358]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (08:5C) [22:36:15:362]: Note: 1: 2205 2: 3: MsiPatchHeaders
MSI (s) (08:5C) [22:36:15:366]: Note: 1: 2205 2: 3: __MsiPatchFileList
MSI (s) (08:5C) [22:36:15:371]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (08:5C) [22:36:15:375]: Note: 1: 2228 2: 3: PatchPackage 4: SELECT `DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE `Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId`
MSI (s) (08:5C) [22:36:15:380]: Note: 1: 2205 2: 3: Patch
Action ended 22:36:15: CostInitialize. Return value 1.
MSI (s) (08:5C) [22:36:15:390]: Doing action: FileCost
Action start 22:36:15: FileCost.
MSI (s) (08:5C) [22:36:15:402]: Note: 1: 2205 2: 3: MsiAssembly
MSI (s) (08:5C) [22:36:15:407]: Note: 1: 2205 2: 3: Class
MSI (s) (08:5C) [22:36:15:411]: Note: 1: 2205 2: 3: Extension
MSI (s) (08:5C) [22:36:15:414]: Note: 1: 2205 2: 3: TypeLib
Action ended 22:36:15: FileCost. Return value 1.
MSI (s) (08:5C) [22:36:15:423]: Doing action: CostFinalize
Action start 22:36:15: CostFinalize.
MSI (s) (08:5C) [22:36:15:431]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
MSI (s) (08:5C) [22:36:15:435]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
MSI (s) (08:5C) [22:36:15:438]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (s) (08:5C) [22:36:15:442]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (s) (08:5C) [22:36:15:446]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (s) (08:5C) [22:36:15:451]: Note: 1: 2205 2: 3: Patch
MSI (s) (08:5C) [22:36:15:457]: Note: 1: 2205 2: 3: Condition
MSI (s) (08:5C) [22:36:15:461]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:
MSI (s) (08:5C) [22:36:15:466]: PROPERTY CHANGE: Adding PTCStartMenuFolder property. Its value is 'C:Menu
MSI (s) (08:5C) [22:36:15:470]: PROPERTY CHANGE: Adding au_ptc property. Its value is 'C:
MSI (s) (08:5C) [22:36:15:474]: PROPERTY CHANGE: Adding au_agent property. Its value is 'C:
MSI (s) (08:5C) [22:36:15:480]: PROPERTY CHANGE: Adding au_filters property. Its value is 'C:
MSI (s) (08:5C) [22:36:15:485]: PROPERTY CHANGE: Adding PTC property. Its value is 'C:Files (x86)
MSI (s) (08:5C) [22:36:15:490]: PROPERTY CHANGE: Modifying INSTALLDIR property. Its current value is 'C:Files (x86)Agent'. Its new value: 'C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:494]: PROPERTY CHANGE: Adding text property. Its value is 'C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:499]: PROPERTY CHANGE: Adding spanish property. Its value is 'C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:504]: PROPERTY CHANGE: Adding russian property. Its value is 'C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:509]: PROPERTY CHANGE: Adding korean property. Its value is 'C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:514]: PROPERTY CHANGE: Adding japanese property. Its value is 'C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:518]: PROPERTY CHANGE: Adding italian property. Its value is 'C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:531]: PROPERTY CHANGE: Adding german property. Its value is 'C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:534]: PROPERTY CHANGE: Adding french property. Its value is 'C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:538]: PROPERTY CHANGE: Adding chinese_tw property. Its value is 'C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:540]: PROPERTY CHANGE: Adding chinese_cn property. Its value is 'C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:544]: PROPERTY CHANGE: Adding usascii property. Its value is 'C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:546]: PROPERTY CHANGE: Adding xml property. Its value is 'C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:550]: PROPERTY CHANGE: Adding resource property. Its value is 'C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:555]: PROPERTY CHANGE: Adding mc property. Its value is 'C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:558]: PROPERTY CHANGE: Adding obj property. Its value is 'C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:560]: Target path resolution complete. Dumping Directory table...
MSI (s) (08:5C) [22:36:15:563]: Note: target paths subject to change (via custom actions or browsing)
MSI (s) (08:5C) [22:36:15:568]: Dir (target): Key: TARGETDIR , Object: C:
MSI (s) (08:5C) [22:36:15:573]: Dir (target): Key: WindowsFolder , Object: C:
MSI (s) (08:5C) [22:36:15:576]: Dir (target): Key: ProgramMenuFolder , Object: C:Menu
MSI (s) (08:5C) [22:36:15:580]: Dir (target): Key: PTCStartMenuFolder , Object: C:Menu
MSI (s) (08:5C) [22:36:15:584]: Dir (target): Key: CommonAppDataFolder , Object: C:
MSI (s) (08:5C) [22:36:15:587]: Dir (target): Key: au_ptc , Object: C:
MSI (s) (08:5C) [22:36:15:593]: Dir (target): Key: au_agent , Object: C:
MSI (s) (08:5C) [22:36:15:598]: Dir (target): Key: au_filters , Object: C:
MSI (s) (08:5C) [22:36:15:603]: Dir (target): Key: ProgramFilesFolder , Object: C:Files (x86)
MSI (s) (08:5C) [22:36:15:607]: Dir (target): Key: PTC , Object: C:Files (x86)
MSI (s) (08:5C) [22:36:15:611]: Dir (target): Key: INSTALLDIR , Object: C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:615]: Dir (target): Key: text , Object: C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:620]: Dir (target): Key: spanish , Object: C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:626]: Dir (target): Key: russian , Object: C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:630]: Dir (target): Key: korean , Object: C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:635]: Dir (target): Key: japanese , Object: C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:639]: Dir (target): Key: italian , Object: C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:643]: Dir (target): Key: german , Object: C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:648]: Dir (target): Key: french , Object: C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:654]: Dir (target): Key: chinese_tw , Object: C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:658]: Dir (target): Key: chinese_cn , Object: C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:662]: Dir (target): Key: usascii , Object: C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:666]: Dir (target): Key: xml , Object: C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:671]: Dir (target): Key: resource , Object: C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:675]: Dir (target): Key: mc , Object: C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:679]: Dir (target): Key: obj , Object: C:Files (x86)Agent
MSI (s) (08:5C) [22:36:15:696]: PROPERTY CHANGE: Adding INSTALLLEVEL property. Its value is '1'.
MSI (s) (08:5C) [22:36:15:700]: Note: 1: 2205 2: 3: MsiAssembly
MSI (s) (08:5C) [22:36:15:704]: Note: 1: 2228 2: 3: MsiAssembly 4: SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`, `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ?
Action ended 22:36:15: CostFinalize. Return value 1.
MSI (s) (08:5C) [22:36:15:711]: Doing action: InstallValidate
Action start 22:36:15: InstallValidate.
MSI (s) (08:5C) [22:36:15:718]: PROPERTY CHANGE: Deleting MsiRestartManagerSessionKey property. Its current value is 'efe975abd6862145bdcafdead2ce8b31'.
MSI (s) (08:5C) [22:36:15:720]: Feature: Program; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:724]: Feature: Complete; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:728]: Component: cmp_Qagent_dlls; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:731]: Component: cmp_Qagent_files; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:735]: Component: cmp_Qagent_res; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:740]: Component: cmp_Qagent_xml; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:742]: Component: cmp_Qagent_usascii; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:746]: Component: cmp_Qagent_chinese_cn; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:751]: Component: cmp_Qagent_chinese_tw; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:756]: Component: cmp_Qagent_french; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:761]: Component: cmp_Qagent_german; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:765]: Component: cmp_Qagent_italian; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:770]: Component: cmp_Qagent_japanese; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:775]: Component: cmp_Qagent_korean; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:779]: Component: cmp_Qagent_russian; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:785]: Component: cmp_Qagent_spanish; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:789]: Component: cmp_Qagent_i18n; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:794]: Component: cmp_Qagent_au_xml; Installed: Absent; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:798]: Component: __cmp_Qagent_files65; Installed: Null; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:803]: Component: __cmp_Qagent_files66; Installed: Null; Request: Local; Action: Local
MSI (s) (08:5C) [22:36:15:807]: Note: 1: 2205 2: 3: BindImage
MSI (s) (08:5C) [22:36:15:813]: Note: 1: 2205 2: 3: ProgId
MSI (s) (08:5C) [22:36:15:817]: Note: 1: 2205 2: 3: PublishComponent
MSI (s) (08:5C) [22:36:15:820]: Note: 1: 2205 2: 3: SelfReg
MSI (s) (08:5C) [22:36:15:822]: Note: 1: 2205 2: 3: Extension
MSI (s) (08:5C) [22:36:15:825]: Note: 1: 2205 2: 3: Font
MSI (s) (08:5C) [22:36:15:828]: Note: 1: 2205 2: 3: Class
MSI (s) (08:5C) [22:36:15:831]: Note: 1: 2205 2: 3: TypeLib
MSI (s) (08:5C) [22:36:15:834]: Note: 1: 2205 2: 3: _RemoveFilePath
MSI (s) (08:5C) [22:36:15:862]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
MSI (s) (08:5C) [22:36:15:866]: Note: 1: 2205 2: 3: BindImage
MSI (s) (08:5C) [22:36:15:869]: Note: 1: 2205 2: 3: ProgId
MSI (s) (08:5C) [22:36:15:875]: Note: 1: 2205 2: 3: PublishComponent
MSI (s) (08:5C) [22:36:15:880]: Note: 1: 2205 2: 3: SelfReg
MSI (s) (08:5C) [22:36:15:884]: Note: 1: 2205 2: 3: Extension
MSI (s) (08:5C) [22:36:15:889]: Note: 1: 2205 2: 3: Font
MSI (s) (08:5C) [22:36:15:895]: Note: 1: 2205 2: 3: Class
MSI (s) (08:5C) [22:36:15:899]: Note: 1: 2205 2: 3: TypeLib
MSI (s) (08:5C) [22:36:15:903]: Note: 1: 2727 2:
MSI (s) (08:5C) [22:36:15:908]: Note: 1: 2205 2: 3: FilesInUse
MSI (s) (08:5C) [22:36:17:120]: Note: 1: 2727 2:
Action ended 22:36:17: InstallValidate. Return value 1.
MSI (s) (08:5C) [22:36:17:133]: Doing action: SetARPINSTALLLOCATION
Action start 22:36:17: SetARPINSTALLLOCATION.
MSI (s) (08:5C) [22:36:17:140]: PROPERTY CHANGE: Adding ARPINSTALLLOCATION property. Its value is 'C:Files (x86)Agent
Action ended 22:36:17: SetARPINSTALLLOCATION. Return value 1.
MSI (s) (08:5C) [22:36:17:147]: Doing action: InstallInitialize
Action start 22:36:17: InstallInitialize.
MSI (s) (08:5C) [22:36:17:154]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (08:5C) [22:36:17:216]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (08:5C) [22:36:17:288]: BeginTransaction: Locking Server
MSI (s) (08:5C) [22:36:17:325]: SRSetRestorePoint skipped for this transaction.
MSI (s) (08:5C) [22:36:17:344]: Server not locked: locking for product {CE7DF7C9-82FC-4E33-9E1E-D5C024A0EECE}
Action ended 22:36:26: InstallInitialize. Return value 1.
MSI (s) (08:5C) [22:36:26:870]: Doing action: RemoveExistingProducts
Action start 22:36:26: RemoveExistingProducts.
Action ended 22:36:26: RemoveExistingProducts. Return value 1.
MSI (s) (08:5C) [22:36:26:880]: Doing action: ProcessComponents
Action start 22:36:26: ProcessComponents.
MSI (s) (08:5C) [22:36:26:899]: Note: 1: 2205 2: 3: MsiPatchCertificate
MSI (s) (08:5C) [22:36:26:917]: LUA patching is disabled: missing MsiPatchCertificate table
MSI (s) (08:5C) [22:36:26:919]: Resolving source.
MSI (s) (08:5C) [22:36:26:922]: Resolving source to launched-from source.
MSI (s) (08:5C) [22:36:26:925]: Setting launched-from source as last-used.
MSI (s) (08:5C) [22:36:26:928]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:
MSI (s) (08:5C) [22:36:26:930]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:
MSI (s) (08:5C) [22:36:26:933]: PROPERTY CHANGE: Adding SourcedirProduct property. Its value is '{CE7DF7C9-82FC-4E33-9E1E-D5C024A0EECE}'.
MSI (s) (08:5C) [22:36:26:935]: SOURCEDIR ==> C:
MSI (s) (08:5C) [22:36:26:938]: SOURCEDIR product ==> {CE7DF7C9-82FC-4E33-9E1E-D5C024A0EECE}
MSI (s) (08:5C) [22:36:26:950]: Determining source type
MSI (s) (08:5C) [22:36:26:954]: Source type from package 'qualityagent_32.msi': 2
MSI (s) (08:5C) [22:36:26:958]: SECREPAIR: Hash Database: C:
MSI (s) (08:5C) [22:36:26:960]: SECREPAIR: SourceHash database file already exists. Deleting it.
MSI (s) (08:5C) [22:36:26:965]: Note: 1: 2262 2: SourceHash 3: -2147287038
MSI (s) (08:5C) [22:36:26:985]: SECREPAIR: New Hash Database creation complete.
MSI (s) (08:5C) [22:36:26:990]: SECREPAIR: CryptAcquireContext: Could not create the default key container
MSI (s) (08:5C) [22:36:26:993]: SECREPAIR: Crypt Provider not initialized. Error:997
MSI (s) (08:5C) [22:36:26:996]: SECUREREPAIR: Failed to CreateContentHash of the file: qualityagent_32.msi: for computing its hash. Error: 997
MSI (s) (08:5C) [22:36:26:998]: SECREPAIR: Failed to create hash for the install source files
MSI (s) (08:5C) [22:36:27:001]: Note: 1: 2262 2: SourceHash 3: -2147287038
MSI (s) (08:5C) [22:36:27:004]: SECUREREPAIR: SecureRepair Failed. Error code: 3e5F7B234B8
MSI (s) (08:5C) [22:36:27:007]:
Action ended 22:36:27: ProcessComponents. Return value 3.
MSI (s) (08:5C) [22:36:27:019]: Machine policy value 'DisableRollback' is 0
MSI (s) (08:5C) [22:36:27:022]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE3: 2
MSI (s) (08:5C) [22:36:27:025]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE3: 2
MSI (s) (08:5C) [22:36:27:028]: No System Restore sequence number for this installation.
MSI (s) (08:5C) [22:36:27:031]: Unlocking Server
Action ended 22:36:27: INSTALL. Return value 3.
=== Logging stopped: 9/30/2014 22:36:27 ===
MSI (s) (08:5C) [22:36:27:045]: Windows Installer installed the product. Product Name: PTC Quality Agent. Product Version: 2.0.0.0. Product Language: 1033. Manufacturer: PTC. Installation success or error status: 1603.
MSI (s) (08:5C) [22:36:27:069]: Deferring clean up of packages/files, if any exist
MSI (s) (08:5C) [22:36:27:073]: MainEngineThread is returning 1603
MSI (s) (08:D4) [22:36:27:077]: RESTART MANAGER: Session closed.
MSI (s) (08:D4) [22:36:27:079]: No System Restore sequence number for this installation.
MSI (s) (08:D4) [22:36:27:108]: User policy value 'DisableRollback' is 0
MSI (s) (08:D4) [22:36:27:112]: Machine policy value 'DisableRollback' is 0
MSI (s) (08:D4) [22:36:27:114]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (08:D4) [22:36:27:117]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE3: 2
MSI (s) (08:D4) [22:36:27:120]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE3: 2
MSI (s) (08:D4) [22:36:27:123]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (08:D4) [22:36:27:126]: Restoring environment variables
MSI (c) (B0:90) [22:36:27:132]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (B0:90) [22:36:27:135]: MainEngineThread is returning 1603
=== Verbose logging stopped: 9/30/2014 22:36:27 ===